Game Hunting Safaris.com was established and formed while crocodile hunting in Mozambique. Having spent months booking and planning the hunting safari, Tamlyn and I realized that the hunting safari indeed had some major shortcomings in terms of service levels, client expectations, communication, and delivery. 

As with most things in life, there are always areas, often the smallest of things, that can be improved upon which will make a world of difference to what is meant to be a wonderful life experience. In this case, the hunter wants to “come back for more.”  

Nothing like a relaxing big game hunting safari to clear away the mental fog and get the brain optimally focused! 

When analyzing problem “key points” that we encountered relating directly to this specific hunting safari (before and during), we could identify a few as follows:

• This hunting safari was, in fact, the second safari we had booked through a booking agent (the other related to Hippo hunting in Namibia). In case you have never been, a hunting safari in Namibia is highly recommended!
• Until we requested information relating to rifle permits (we were taking a three hundred win-mag over the border from South Africa as this caliber is perfect to penetrate the scull of a monster bull crocodile), we did not even know who the Mozambique outfitter was. There wasn’t any communication from the booking agent right up to a few weeks before the hunting safari was about to commence. We had to email to confirm that the safari was still happening as we had not heard from anyone. Not one e-mail, WhatsApp, Telephone call, Social Media message, pigeon carrying a parcel, nothing at all! Chasing companies for information never gives me that “warm and fuzzy” feeling that we are in capable hands. Anyway, we made contact and sorted out the permits. Mozambique hunting outfitters are “on the ball” so to speak and we did not encounter any issues about rifle permits entering Mozambique. 
• We arrived at Tete International Airport in Mozambique only to meet another outfitter (not the Mozambique outfitter). This was all getting confusing, and we started wondering, exactly “who was who?” Both Tamlyn and I were born and raised in Africa, so we are used to dealing with a few surprises along the way, so we just took it in our stride.
• A few days into our hunting safari, by some remarkable coincidence, we had the booking agent arrive in person for his crocodile hunting safari (there was an overlap). Me, being my usual self, after a few cold beers, communicated to the booking agent in question that there were a few areas they could improve on to uplift the “game hunting experience” for their clients. My philosophy is always client retention. It makes business sense to maintain an existing client rather than to incur additional costs to source a new one. Let us be honest, African hunts do not come cheaply and even discount hunts cost a pretty penny. I am always thinking, how can we do things better? Much to my amazement, the answer I received was, “Your input is not really valued, as I am too busy booking hunts to concern myself with client service levels.”

 I was totally taken aback at this kind of response. At that exact moment, I knew our team could “do it better and improve the overall experience of Africa hunts.”

Game Hunting Safaris.com was born, your go-to gateway and broker for unforgettable African hunting experiences.

On a separate note, whispered to me at the fire that night, it gave Tamlyn much joy to point out to the agent that her Nile Crocodile, was bigger than his, measuring 15.1 feet…Size does count!